Privacy Policy

Introduction

releaspuoo B.V. ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website releaspuoo.life or use our personal training services.

As a company registered in the Netherlands (Registration Number: P99525632, VAT Number: NL442025632B02), we comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Data Controller

releaspuoo B.V. is the data controller responsible for your personal information. You can contact us at:

Data Collection

The data we collect includes personal information that you voluntarily provide to us when you use our services, contact us, or visit our website. This may include:

• Contact information (name, email address, phone number, mailing address)
• Health and fitness information (fitness goals, medical conditions, dietary restrictions)
• Payment information (billing address, payment method details)
• Communication records (emails, messages, consultation notes)
• Technical information (IP address, browser type, device information)
• Website usage data (pages visited, time spent, referring websites)

We may also collect information automatically through cookies and similar tracking technologies when you visit our website.

Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

• Contractual necessity: To provide personal training services and fulfill our contractual obligations
• Legitimate interests: To improve our services, communicate with clients, and operate our business
• Consent: For marketing communications and non-essential cookies (where required)
• Legal obligations: To comply with accounting, tax, and other legal requirements

How We Use Your Information

We explain how we use your information for various purposes related to our personal training services and business operations:

• Providing personalized training programs and nutrition coaching
• Scheduling and managing training sessions
• Processing payments and maintaining billing records
• Communicating with you about our services and your progress
• Improving our services and developing new offerings
• Ensuring the safety and security of our facilities and services
• Complying with legal and regulatory requirements
• Sending marketing communications (with your consent)

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• With service providers who assist us in operating our business (payment processors, scheduling software)
• When required by law or to protect our rights and safety
• With your explicit consent for specific purposes
• In connection with a business transfer or merger (with appropriate safeguards)

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy. Specific retention periods include:

• Client records: 7 years after the end of our business relationship (for legal and tax purposes)
• Health and fitness data: Duration of service provision plus 3 years
• Marketing data: Until you withdraw consent or we determine it's no longer needed
• Website analytics: 26 months maximum
• Communication records: 3 years or as required by law

Your Rights Under GDPR

As a data subject under GDPR, you have the following rights regarding your personal information:

• Right of access: Request a copy of the personal data we hold about you
• Right to rectification: Request correction of inaccurate or incomplete data
• Right to erasure: Request deletion of your personal data in certain circumstances
• Right to restrict processing: Request limitation of how we process your data
• Right to data portability: Request transfer of your data to another service provider
• Right to object: Object to certain types of processing, including direct marketing
• Right to withdraw consent: Withdraw consent for processing based on consent

To exercise these rights, please contact us at privacy@releaspuoo.life. We will respond to your request within 30 days.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication procedures
• Staff training on data protection and privacy
• Secure disposal of personal information when no longer needed

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies. For detailed information about our use of cookies, please see our Cookie Policy.

International Data Transfers

Your personal information is primarily processed within the European Economic Area (EEA). If we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as adequacy decisions or standard contractual clauses approved by the European Commission.

Children's Privacy

Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy, wish to exercise your rights, or need to contact us regarding data protection matters, please contact us at:

You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) if you believe we have not handled your personal data appropriately.