Terms of Service

Acceptance of Terms

By accessing and using the services provided by releaspuoo B.V. ("we," "our," or "us"), including our website at releaspuoo.life and personal training services, you accept and agree to be bound by the terms and provision of this agreement.

If you do not agree to abide by the above, please do not use our services. These terms apply to all users of our services, including clients, website visitors, and any other users of our services.

Company Information

releaspuoo B.V. is a limited liability company registered in the Netherlands with:

Service Description

releaspuoo provides personal training services, including but not limited to:

• Individual personal training sessions
• Fitness assessments and goal setting
• Customized workout programs
• Nutrition coaching and guidance
• Progress tracking and monitoring
• Health and wellness consultations

User Obligations

By using our services, you agree to:

• Provide accurate and complete information about your health, fitness level, and medical conditions
• Follow safety instructions and guidelines provided by our trainers
• Inform us immediately of any changes to your health status or physical condition
• Arrive on time for scheduled appointments and provide reasonable notice for cancellations
• Treat our staff and facilities with respect
• Pay all fees and charges in accordance with the agreed payment terms
• Use our services only for lawful purposes and in accordance with these terms

Health and Safety

Your health and safety are our top priorities. You acknowledge and agree that:

• You are physically capable of participating in fitness activities and have consulted with a healthcare provider if necessary
• You will immediately inform your trainer of any discomfort, pain, or adverse reactions during training
• You understand that physical exercise involves inherent risks of injury
• You will follow all safety protocols and use equipment properly as instructed
• You are responsible for disclosing any medical conditions, medications, or physical limitations that may affect your ability to exercise safely

Payment Terms

Payment terms for our services include:

• Fees are due in advance of service provision unless otherwise agreed
• Payments can be made via bank transfer, credit card, or other approved methods
• Late payment may result in suspension of services
• Refunds are subject to our cancellation policy
• All prices are inclusive of applicable VAT

Cancellation and Refund Policy

Our cancellation and refund policy includes the following provisions:

• Individual sessions must be cancelled at least 24 hours in advance to avoid charges
• Package refunds may be available on a pro-rata basis, subject to a cancellation fee
• No-show appointments will be charged in full
• Refund requests must be submitted in writing to contact@releaspuoo.life
• Processing of approved refunds may take 5-10 business days

Intellectual Property

All content, materials, and intellectual property related to releaspuoo services, including but not limited to workout programs, training methodologies, written materials, and proprietary systems, are owned by releaspuoo B.V. and are protected by copyright and other intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works of our intellectual property without express written permission. Any unauthorized use of our intellectual property may result in termination of services and legal action.

Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these terms by reference. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.

Please review our Privacy Policy for detailed information about how we handle your personal data.

Limitation of Liability

To the fullest extent permitted by applicable law, releaspuoo B.V. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or other intangible losses, resulting from your use of our services.

Our total liability to you for any claims arising from or related to our services shall not exceed the amount you have paid to releaspuoo for the specific service giving rise to the claim.

Nothing in these terms shall exclude or limit our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded or limited under applicable law.

Indemnification

You agree to indemnify, defend, and hold harmless releaspuoo B.V., its officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including attorney's fees) arising from:

• Your use of our services
• Your violation of these terms
• Your violation of any third-party rights
• Any false or misleading information you provide

Termination

Either party may terminate the service relationship at any time with appropriate notice. releaspuoo reserves the right to terminate or suspend your access to our services immediately, without prior notice, for any reason, including but not limited to:

• Violation of these terms of service
• Non-payment of fees
• Inappropriate or disruptive behavior
• Providing false or misleading information
• Any conduct that we determine to be harmful to our business or other clients

Upon termination, your right to use our services will cease immediately, and any outstanding fees will become due and payable.

Force Majeure

releaspuoo shall not be liable for any failure or delay in performance under these terms due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, government actions, or pandemic-related restrictions.

Governing Law

These terms shall be governed by and construed in accordance with the laws of the Netherlands. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the Dutch courts.

If you are a consumer resident in the European Union, you may also bring proceedings in the courts of your country of residence, and nothing in these terms affects your rights as a consumer under applicable EU consumer protection laws.

Severability

If any provision of these terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these terms will otherwise remain in full force and effect and enforceable.

Changes to Terms

releaspuoo reserves the right to modify or replace these terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our services after any revisions become effective, you agree to be bound by the revised terms.

Contact Information

If you have any questions about these Terms of Service, please contact us at: